At pubg2, we take your personal data seriously. This Privacy Policy explains exactly what information we collect when you use our platform, how we use it, who we share it with, and the rights you hold over your own data — all in plain, straightforward language.
These are the principles that guide how pubg2 handles every piece of data you entrust to us.
All data transmitted between your browser and pubg2's servers is encrypted using industry-standard TLS/SSL protocols. We use layered security architecture to prevent unauthorised access to your account information.
pubg2 only collects information that is strictly necessary to operate your account, process transactions, and comply with our licensing obligations. We do not harvest or sell your browsing habits to third-party advertisers.
You have the right to access, correct, or request deletion of your personal data at any time. Contact our 24/7 support team and we will process your request promptly in accordance with applicable data protection laws.
Financial details you provide — including Maybank, CIMB, Public Bank, Touch n Go, and Boost transaction data — are processed through encrypted payment gateways. pubg2 does not store your full card or banking credentials on our servers.
We only share your information with regulated third parties that are essential to delivering the service — payment processors, identity verification providers, and our licensing authority. We never sell your data to unrelated commercial entities.
Our platform uses cookies solely to maintain your session, remember your preferences, and improve site performance. You can manage cookie preferences through your browser settings. We do not use cookies to profile you for external advertising.
This Privacy Policy applies to all users of pubg2 (https://pubg2.lat), including registered members and visitors browsing the platform. By accessing or using pubg2, you acknowledge that you have read and understood this policy. If you do not agree with any part of it, please discontinue use of the platform.
pubg2 ("we", "us", "our") is an internationally licensed online casino and sports betting platform. We are committed to protecting the privacy of every individual who interacts with our website and services. This Privacy Policy has been drafted in accordance with internationally recognised data protection principles and is intended to give you clear, honest visibility into our data practices.
When you create an account with pubg2, place a bet, make a deposit via Maybank or Touch n Go, contact our support team, or simply browse our site from Kuala Lumpur, Penang, or anywhere else in Malaysia, you are sharing information with us. We understand that trust is earned, and this document is part of how we work to earn yours.
This policy covers our online platform accessible at https://pubg2.lat, any associated mobile-optimised pages, and all interactions with our customer support channels. It does not cover third-party websites that may be referenced for informational context — you should review those sites' own privacy policies independently.
pubg2 collects personal information in several ways, depending on how you interact with the platform. The categories of data we may collect include:
Account Registration Data: When you register with pubg2, we collect your full name, date of birth (to verify you are 21 years of age or older, in line with Malaysian responsible gaming standards), email address, phone number, and a password of your choosing.
Identity Verification Data: To comply with our licensing obligations and anti-money laundering (AML) requirements, we may request a copy of your MyKad, passport, or other government-issued identification document. We may also request proof of address, such as a recent utility bill or bank statement addressed to your registered location.
Financial & Transaction Data: Details of deposits, withdrawals, and betting activity are recorded for regulatory compliance and account management purposes. This includes transaction amounts in Malaysian Ringgit (MYR), payment method references (e.g., Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank), and timestamps. Full banking credentials are never stored directly by pubg2.
Technical & Usage Data: We automatically collect certain technical data when you visit our platform, including your IP address, browser type and version, device type, operating system, pages visited, session duration, and clickstream data. This information helps us diagnose technical issues and improve platform performance.
Communications Data: If you contact our support team via live chat, email, or any other channel, we retain records of those communications to assist with account management, dispute resolution, and service improvement.
Marketing Preferences: If you have opted in to receive promotional materials from pubg2, we record that preference and use it to send you relevant offers. You may opt out at any time by contacting our support team.
We process your personal data for the following specific and legitimate purposes:
We will not use your personal data for any purpose that is incompatible with the purposes listed above without first notifying you and, where required, obtaining your consent.
pubg2 does not sell, rent, or trade your personal information to third parties for their own commercial purposes. We share data only in the limited circumstances described below:
Any third party with whom we share your data is required to maintain appropriate technical and organisational security measures, and to use your information only for the purpose for which it was disclosed.
pubg2 uses cookies and similar technologies (such as local storage and session tokens) to deliver a functional, secure, and personalised experience on our platform. A cookie is a small text file placed on your device when you visit a website.
We use the following categories of cookies:
You can control or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may impair your ability to log in or use core platform features. For detailed guidance on managing cookies in popular browsers, refer to your browser's official help documentation.
pubg2 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our licensing obligations. Our general retention framework is as follows:
When your data is no longer required, we securely delete or anonymise it in accordance with industry best practices. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify you personally.
The security of your personal data is a priority for pubg2. We implement a range of technical and organisational measures designed to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include, but are not limited to:
While we take every reasonable precaution, no system is completely immune to risk. We encourage you to use a strong, unique password for your pubg2 account, enable two-factor authentication where available, and contact our support team immediately if you suspect any unauthorised access to your account.
Subject to applicable law and our regulatory obligations, you have the following rights with respect to the personal data pubg2 holds about you:
To exercise any of these rights, please contact our Data Protection team at [email protected]. We will acknowledge your request within 48 hours and aim to fulfil it within 30 days. In complex cases, this period may be extended by a further 30 days, and we will notify you accordingly.
pubg2 strictly prohibits the use of our platform by individuals under the age of 21. This age restriction is consistent with responsible gambling standards applicable to casino-style gaming and is enforced through our identity verification procedures.
We do not knowingly collect personal data from persons under 21 years of age. If we become aware that we have inadvertently collected information from a minor, we will take immediate steps to delete that information and close the associated account. Any funds associated with such an account will be handled in accordance with our Terms & Conditions and applicable law.
If you believe a minor has registered an account with pubg2, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.
Parents and guardians in Malaysia are encouraged to use parental control software and to have open conversations with young people about the risks associated with online gambling. pubg2 supports responsible gaming education across all player-facing communications.
pubg2 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our services, applicable law, or data protection best practices. When we make material changes, we will:
Your continued use of the pubg2 platform after any such changes have been posted constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you should discontinue use of the platform and may request account closure by contacting our support team.
We encourage you to review this page periodically to stay informed about how pubg2 protects your information. Archived versions of previous policies are available upon request.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way pubg2 handles your personal data, please reach out to our dedicated support team. We are available 24 hours a day, 7 days a week, and our team includes English, Bahasa Melayu, and Mandarin-speaking staff to assist Malaysian players comprehensively.
Email: [email protected]
Response Time: We aim to acknowledge all privacy-related enquiries within 48 hours of receipt. Complex requests may take up to 30 days to fully resolve.
Postal / Registered Address: Available upon request for formal legal correspondence. Please send your request via email to the address above and we will provide our registered details in writing.
When contacting us about a privacy matter, please include your registered email address and a brief description of your request or concern. This helps us locate your account records and respond as efficiently as possible.
Now that you understand how we protect your data, experience the full range of games and sports betting that pubg2 has to offer — all within a secure, regulated environment built for Malaysian players.
Everything you need to play at pubg2 with full transparency and peace of mind.